Privacy Policy

Last updated:

1. Introduction

Thivarelix ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, store, and protect the information you provide when you visit our website or use our printing services. By accessing our website or engaging with our services, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.

This policy applies to all information collected through our website, as well as any related services, sales, marketing, or events. We take your privacy seriously and have implemented appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.

2. Information We Collect

We collect various types of information depending on how you interact with our website and services. The categories of information we may collect include the following:

2.1 Personal Information You Provide

When you fill out our contact form, place an order, or communicate with us directly, you may voluntarily provide us with personal information, including but not limited to:

• Your full name as entered in our contact or order forms
• Your email address for correspondence and order updates
• The content of messages you send through our contact form
• Billing and shipping address information for processing orders
• Phone number if provided voluntarily for order coordination
• Company name and job title for business-to-business transactions

2.2 Information Collected Automatically

When you visit our website, certain information is collected automatically through cookies and similar tracking technologies. This information may include:

• Your IP address and approximate geographic location
• Browser type, version, and language preferences
• Operating system and device information
• Pages visited, time spent on each page, and navigation patterns
• Referring website URL and search terms used to find our site
• Date and time of your visit and interaction timestamps

3. How We Use Your Information

We use the information we collect for various legitimate business purposes, including:

• Processing and fulfilling your printing orders accurately and efficiently
• Responding to your inquiries, questions, and requests submitted through our contact form
• Sending order confirmations, shipping notifications, and service-related communications
• Improving our website functionality, user experience, and service offerings
• Analyzing website traffic patterns to optimize content and performance
• Preventing fraudulent activities and ensuring the security of our systems
• Complying with applicable legal obligations and regulatory requirements
• Maintaining internal records for accounting and business administration purposes

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your information only in the following circumstances:

• With trusted service providers who assist in operating our website and fulfilling orders, subject to confidentiality agreements
• With shipping carriers to deliver your orders to the specified address
• With payment processors to securely handle financial transactions
• When required by law, court order, or governmental regulation
• To protect our rights, property, or safety, or that of our users or the public
• In connection with a business merger, acquisition, or sale of assets, with appropriate notice to affected users

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption of sensitive data during transmission, secure server infrastructure, access controls limiting employee access to personal data, regular security assessments and vulnerability testing, and secure disposal of data that is no longer needed. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Order-related data is retained for a period consistent with applicable tax and business regulations. Contact form submissions are retained for a reasonable period to facilitate ongoing communication and service improvement. When personal data is no longer required, it is securely deleted or anonymized in accordance with our data retention procedures.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate or incomplete data
• The right to request deletion of your personal information under certain circumstances
• The right to restrict or object to certain processing activities
• The right to data portability where technically feasible
• The right to withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the information provided on our Contacts page. We will respond to your request within a reasonable timeframe and in compliance with applicable data protection laws.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under 16, we will take steps to delete such information from our records as soon as possible. If you believe that a child has provided us with personal information, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy does not apply to such third-party websites. We encourage you to review the privacy policies of any third-party websites you visit. We are not responsible for the content, privacy practices, or security of any third-party websites or services.

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our Contacts page or at the following address: 475 W 200 S, Salt Lake City, UT 84101, USA. Phone: +1 801-355-3438.